Welcome to Afydecor!
  • Contemporary lifestyle products
  • Made-to-order custom furniture
  • Interior design service
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Terms of use
Copyright

Afydecor owns the sole rights to all content, graphics, images listed on this website. Imitation or reproduction of any of the available content(s) for the purpose of redistribution is strictly forbidden. All trademarks and names listed on this site are registered to Afydecor alone.

Disclaimer

Afydecor owns full rights to reject or call off any order in the event of failure in trust over the patron due to invalid/incorrect details, payment information, etc., web bugs and or typo errors.

Assembly and Product Installation

Most of our products do not require assembly as they come ready for installation. We, including our logistic partner (s), shall not undertake any responsibility towards electrical and plumbing fixtures that may be required on installing your ordered product. Also, we shall not be responsible of placing it your home or moving it from one place to another within your house or anywhere else. This needs to be taken care by the customer itself.

Some of our products are pallet packed for extra safety and care. The pack ensures that the product remains secure even through long distance transit. However, once the order is delivered to the customer, we (including our logistic partners) shall not be providing any service related to the unpacking of product. The customer is needed to unpack it on their own.

Order Cancellation and Refund

We accept order cancellation within two working days from the date of your purchase. Post two days of order placement, it shall not be cancellable. To initiate the procedure kindly mail or preferably call up our customer support team to request an order cancellation.

The team will then be looking into the issue before confirming the request. Once confirmed by the team, the refund shall be initiated. Please note, it will take about two to three days for the refunded amount to reflect in your bank account.

Return and Refund Policy

Once the order is delivered to you, an order return request can be lodged under certain conditions. Our return and refund policies would be strictly followed while tackling order return and refund cases.

Following are the conditions for order return and refund:

Defect

Please note, we shall only accept a return of the product if there is a manufacturing defect from our end.

Damage

In case the product has been damaged during transit, the product is not eligible for a return or refund. However, we shall repair and fix the product at our expense. The product can be returned or amount can be refunded if the damage is nor repairable.

Dimensions

Afydecor purely provides handcrafted products. Which means every piece is unique and not as same as the other. Being handmade, there would be certain minute differences in dimensions. If there is major discrepancy in dimensions between the actual product and the one mentioned on the website, it is eligible for as return.

To initiate the return procedure, kindly get in touch with our customer support team. Please provide valid reasons backed with pictorial and other necessary proofs that would help us in understanding the need for a return.

Once the team looks into the case and confirms return, the further procedure for return and refund shall begin. The team shall guide you with the same systematically. The refund shall only be given after the product has reached back to us carefully. Please note, it will take about two to three days for the refunded amount to reflect in your bank account.