Afydecor owns the sole rights to all content, graphics, images listed on this website. Imitation or reproduction of any of the available content(s) for the purpose of redistribution is strictly forbidden. All trademarks and names listed on this site are registered to Afydecor alone.
Afydecor owns full rights to reject or call off any order in the event of failure in trust over the patron due to invalid/incorrect details, payment information, etc., web bugs and or typo errors.
Assembly and Product Installation
Most of our products do not require assembly as they come ready for installation. We, including our logistic partner (s), shall not undertake any responsibility towards electrical and plumbing fixtures that may be required on installing your ordered product. Also, we shall not be responsible of placing it your home or moving it from one place to another within your house or anywhere else. This needs to be taken care by the customer itself.
Some of our products are pallet packed for extra safety and care. The pack ensures that the product remains secure even through long distance transit. However, once the order is delivered to the customer, we (including our logistic partners) shall not be providing any service related to the unpacking of product. The customer is needed to unpack it on their own.
Order Cancellation and Refund
We accept order cancellation within two working days from the date of your purchase. Post two days after order placement it shall not be cancellable. To initiate the procedure kindly mail or preferably call up customer support to request order cancellation.
Our team will then look into the issue before confirming your request. Once confirmed, the refund shall be initiated.
• If payment is made via Cash/RTGS/NEFT/Cheque the refund will be done within 7-10 business working days.
• If payment is done online the refund will take up to 30 business working days to reflect in customer’s account.
Return and Refund Policy
Once the order is delivered to you, an order return request can be lodged under certain conditions. Our return and refund policies would be strictly followed while tackling order return and refund cases.
Following are the conditions for order return and refund:
Please note, we shall only accept a return of the product if there is a manufacturing defect from our end.
In case the product has been damaged during transit, the product is not eligible for a return or refund. However, we shall repair and fix the product at our expense. The product can be returned or amount can be refunded if the damage is nor repairable.
Afydecor purely provides handcrafted products, which means every piece is unique. Being handmade, there may be certain minute but irrelevant difference (colour wise). If there is major discrepancy such as in dimension between the actual product and the one mentioned on the website, it is eligible for return.
To initiate the return procedure, kindly get in touch with our customer support team. Please provide valid reasons backed with pictures and other necessary proofs that will help us understand the need for a return.
Once the concerned team looks into your case and confirms return, the further procedure for return and refund shall begin. Our team shall guide you with the same systematically. Refund will be issued once the return product has reached us.